I remember the first Advertisement about the Pre and the Now Network. Of course back on April, those first Now Network commercials displayed the Pre but did not talk about it, did not even mention it. Well, Sprint Finally made one of those TV Commercials just for the Pre. A lot of you (me included) like the Sprint Ads better then ... continued »

This one took me a while to realize, but maybe the small supply of Pre phones available at launch is a GOOD thing for Palm and Sprint. Earlier in the year, I took a look at why the Ready Now program from Sprint was ESSENTIAL in the success of the Pre, and with the leak of the business slide that ... continued »

An internal email was sent out to Sprint employees discussing the upcoming training for the Palm Pre. While this is good news for us, the Pre still probably won't drop until May, as per my prediction. The email states “employees can expect training to start in April as well as multiple communications to get them excited an ready to help our ... continued »

When Dan Hesse took over Sprint as CEO, he made some big promises to improve the quality of the customer service.  If you look at the numbers, Hesse has pulled through for his subscribers.  Certainly, there have been losses, in terms of both money and subscribers, but the remaining Sprint subscribers are seeing better support call times, better headway towards ... continued »